Inviso Privacy Policy
Last updated: 05/22/2018

Your privacy is important to us. This privacy policy explains what personal data Inviso collects from you, through our interactions with you and through our products, and how we use that data.

References to Inviso products in this statement include Inviso services, websites, apps, software, servers and devices.

This statement applies to all of Inviso’s interactions with you.

Personal Data We Collect

Inviso collects data to operate effectively and provide you the best experiences with our products. You provide some of this data directly, such as when you create an Inviso account, administer your organization’s account, upload data to an Inviso application, engage us for services, or contact us for support. We get some of it by recording how you interact with our products by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device.

We also obtain data from third parties. We protect data obtained from third parties according to the practices described in this statement, plus any additional restrictions imposed by the source of the data. These third-party sources vary over time, but have included:

You have choices about the data we collect. When you are asked to provide personal data, you may decline. But if you choose not to provide data that is necessary to provide a product or feature, you may not be able to use that product or feature.

The data we collect depends on the context of your interactions with Inviso, the choices you make, including your privacy settings, and the features you use.

How We Use Personal Data

Inviso uses the data we collect to operate our business and provide you the products we offer, which includes using data to improve our products and personalize your experiences. We also may use the data to communicate with you, for example, informing you about your account, security updates and product information. And, we use data to help us offer you the most relevant products.

Reasons We Share Personal Data

We share your personal data with your consent or as necessary to complete any transaction or provide any product you have requested or authorized. We also share data with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our products; and to protect the rights or property of Inviso.

How to Access & Control Your Personal Data

You can view, edit, or delete your personal data online for some Inviso products. You can also make choices about Inviso's collection and use of your data. How you can access or control your personal data will depend on which products you use. If you cannot access certain personal data collected online, you can always contact privacy@invisocorp.com. We will make best efforts to respond to requests to access or delete your personal data within 7 days.

You can always choose whether you wish to receive promotional email, SMS messages, telephone calls and postal mail from Inviso. If you receive promotional email or SMS messages from us and would like to opt out, you can do so by responding to any such communication with a request to opt out.

Cookies & Similar Technologies

Inviso may use cookies and similar technologies to provide our website and products and to help collect data. Cookies allow us, among other things, to store your preferences and settings; enable you to sign-in; provide interest-based advertising; combat fraud; and analyze how our website and products are performing.

We may use web beacons to help deliver cookies and gather usage and performance data. Our website may also include web beacons and cookies from third-party service providers.

You have a variety of tools to control cookies, web beacons and similar technologies, including browser controls to block and delete cookies and controls from some third-party analytics service providers to opt out of data collection through web beacons and similar technologies. Your browser and other choices may impact your experiences with our products.

EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield

Inviso complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information provided to Inviso by Inviso customers and business partners where such data is transferred from the European Union and Switzerland to the United States. Inviso has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. As a result of this certification, Inviso is subject to the investigatory and enforcement powers of the FTC. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov.

In compliance with the Privacy Shield Principles, Inviso commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Inviso at privacy@invisocorp.com.

Inviso has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the U.S. If you do not receive timely acknowledgment of your complaint from us, or if we have not resolved your complaint, please contact JAMS or visit https://www.jamsadr.com/file-an-eu-us-privacy-shield-or-safe-harbor-claim for more information or to file a complaint. The services of JAMS are provided at no cost to you.

Inviso will remain liable if a third party agent processes information in a manner inconsistent with Privacy Shield Principles, unless Inviso proves that it is not responsible for the event giving rise to the damage.

Under certain conditions specified by the Privacy Shield principles, you may also be able to invoke binding arbitration to resolve your complaint.

Notice to End Users

Some Inviso products are intended for use by organizations and are administered to you by your organization. Your use of Inviso products may be subject to your organization's policies, if any. If your organization is administering your use of the Inviso products, please direct your privacy inquiries to your administrator. Inviso is not responsible for the privacy or security practices of our customers, which may differ from those set forth in this privacy statement.

If you use an email address provided by an organization you are affiliated with, such as an employer or school, to access Inviso products, the owner of the domain (e.g., your employer) associated with your email address may:

  1. control and administer your Inviso products account and
  2. access and process your data.

Changes to This Privacy Statement

We will update this privacy statement when necessary to reflect customer feedback and changes in our products. When we post changes to this statement, we will revise the “last updated” date at the top of the statement. If there are material changes to the statement or in how Inviso will use your personal data, we will notify you either by prominently posting a notice of such changes before they take effect or by directly sending you a notification. We encourage you to periodically review this privacy statement to learn how Inviso is protecting your information.

How to Contact Us

If you have any questions regarding this policy, please email us at privacy@invisocorp.com.

We can also be reach via mail at:

Inviso
3009 112th Ave NE, Ste 200
Bellevue, WA 98004 USA.